退款政策
30-Day Return Policy
You may request a return within 30 days after receiving your order. Items must be unworn, unused, and returned in their original packaging with proof of purchase.
To request a return, contact us at lyx13728878907@gmail.com before sending anything back. Approved returns must be sent to the return address provided by our support team in Shenzhen, China. Returns sent without prior approval may not be accepted.
Damaged or Incorrect Items
Please inspect your order when it arrives. If an item is damaged, defective, or incorrect, contact us within 7 days of delivery and include clear photos so we can review the issue and make it right.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. Original shipping charges and customs duties are non-refundable unless required by applicable law.
European Union 14-Day Cooling-Off Period
If your order is delivered to the European Union, you may cancel or return it within 14 days without providing a reason, subject to applicable law. The item must be unworn, unused, and in its original packaging with proof of purchase.
Refunds
After we receive and inspect your return, we will notify you whether the refund is approved. Approved refunds are issued to the original payment method within 10 business days. Your bank or payment provider may require additional processing time.
For questions, contact lyx13728878907@gmail.com.